Fixed Cost Network Support

The most critical component in any organization is its computer network

In today's competitive and global business world, the most critical component to any organization is its computer network. The construction, design and intended use, including hardware and software selection, make up the foundation on which your business will operate. In order to remain competitive, your network must support your business goals while remaining secure, reliable and scalable. From network design, to security implementation and testing, to user productivity enhancements, BSI is ready to help you with all of your project needs and ongoing maintenance.

 

Allows you to budget your yearly IT support expenses

We offer fixed cost network support agreements that help you budget your IT support costs. Rather than paying expensive hourly rates for break/fix service, we prefer to provide our clients with a proactive management approach to keeping their systems running at peak performance.

With a fixed cost network support agreement for your business, we monitor and maintain your IT infrastructure 24x7x365to ensure that everything is operating as expected. This approach allows us to fix problems before they occur and cause downtime, allowing your employees to be more productive with less frustration than a break/fix environment. We will monitor the following components in your environment, and provide you with unlimited helpdesk support to keep your systems running when you need them the most.

We monitor and maintain the following components on your network as part of our standard network support agreement:

• Microsoft Servers and Linux/Unix Servers  (File Servers, Database Servers, Email Servers, Exchange Servers, SQL Servers, Sharepoint Servers, Webservers, Etc)

• Routers, Firewalls and Switches  (Networking components that keep your computers connected to each other and to the internet) - strongly focused on and adhering to standard security practices.

• Desktops and Laptops (routine maintenance on your desktop and laptop computers keep them running at peak performance)

• Backup Power Supplies (in the event of an outage, these protect your servers and network equipment from dangerous power spikes and power loss)

• Antivirus, Malware, and Malicious Spam (we filter all messages for your organization and ensure a virus free, malware free email stream.  We also keep antivirus software updated and run routine scans on your network to ensure safety of your data)

• VoIP Telephony Equipment (if you are using an IP-based PBX, we will monitor it to make sure its running error free and providing quality voice services to your end users)

Give us a call today at 972-591-1915 for more information on our fixed cost network support agreements and find out what we can do for your business.